1. Introduction

SENIORCARE INTERIORS, S.L. (hereinafter, SENIORCARE) is a family business with a history of more than 30 years. Since its beginnings, it has operated under an approach based on constant dedication to ensuring that every client not only receives high-quality products, but also personalized and professional service.

All the experience accumulated over this time enables SENIORCARE to offer collections developed by a team that pays attention to every detail while following the highest quality standards.

From the outset, SENIORCARE has sought to bring the brightness and vibrancy of its land into its collections. The harmonious and luminous tones present in its collections reflect its identity and are complemented by a wide range of upholstery and varnishing options, designed to offer personalized and unique finishes.

SENIORCARE has an unwavering commitment to quality; therefore, each piece of furniture is carefully designed from its conception to the final finishes. To achieve this, only top-quality materials are used, ensuring product durability in high-use environments.

SENIORCARE’s production is carried out locally, combining craftsmanship with the most advanced technology to offer the best of both worlds. As a result, all products are manufactured in Spain and proudly carry the “Made in Spain” label.

The objective of SENIORCARE is always to exceed customer expectations, offering solutions that combine quality, functionality, and sustainability. Every piece we manufacture is a testament to dedication and the desire to positively contribute to the lives of patients and elderly people, as well as to environmental care.

Since its inception, SENIORCARE has firmly stood for human rights and Corporate Social Responsibility (hereinafter, CSR), always committed to core values and principles of conduct.

Regarding the structure of this Code of Conduct, SENIORCARE aims to establish minimum behavioral standards applicable to all personnel, acting as a guide to prevent the commission of offenses or misconduct in all areas. Quality, differentiation, and performance are a fundamental part of our corporate culture, making it essential to be aware of the responsibility each individual holds and the need to continuously meet commitments. By building the core pillars of its way of working, SENIORCARE seeks to extend relationships with collaborators who demonstrate Corporate Social Responsibility (CSR) and environmental commitment, and who guarantee respect for human rights and uphold business ethics.

Through this Code of Conduct, based on ethics and going beyond strict legal compliance, SENIORCARE clarifies the company’s values and principles, as well as aligns expectations regarding accepted culture and behavior. Compliance is mandatory, and SENIORCARE will communicate and disseminate the content of this Code of Conduct among all its employees and relevant third parties.

2. Values, mission and principles of SENIORCARE

SENIORCARE not only aims to comply with current legislation, but also establishes as one of its objectives the continuous and progressive implementation of criteria, practices, and recommendations related to good corporate governance and a sustainable, responsible model. Therefore, this Code sets out the general conduct guidelines of the company, with the aim of promoting business ethics and transparency, acting as a unifying instrument of its principles and values, applied with the conviction and peace of mind that comes from doing the right thing.

Among the values and principles that define what is important for SENIORCARE and what it is truly committed to, the following stand out:

• Honesty: Towards customers, employees, collaborators, and products.
• Respect: Towards people and applicable laws.
• Commitment to quality: Each piece of furniture is designed and manufactured with top-quality materials.
• Elegant and timeless design: Designs that stand out for their elegance and timelessness, avoiding short-term trends.
• Sustainability and social responsibility: Implementation of sustainable practices and commitment to continuous improvement and innovation.
• Local identity: Products are manufactured in Spain, combining craftsmanship and technology.

At the core of its mission is the creation of products that improve the lives of patients and elderly people, providing greater comfort through sustainable products that guarantee high quality, functionality, and design.

To achieve this, the commitments undertaken by SENIORCARE are:

3. Corporate governance and ethics:

The actions of SENIORCARE are based on the values of integrity, excellence, trust, sustainability, and profitability, ensuring the generation of shared value for all stakeholders, as well as sustainable and profitable growth for its shareholders. SENIORCARE is committed to being a socially responsible company, promoting initiatives that highlight its CSR commitment.

Specifically, SENIORCARE will comply with the following commitments:

• Avoid commercial activities that create conflicts or interfere with agreed products and services.
• Fulfill all assumed obligations.
• Apply responsible practices in advertising, sales, and competition law.
• Not accept or offer any form of compensation, whether financial or in kind, that exceeds symbolic or courtesy value.
• Not accept or offer any form of bribery, financial or in kind, and maintain an active stance against corruption, crime prevention, and money laundering.

  4. Compliance and respect for applicable legislation:

All SENIORCARE employees must comply with the laws of the countries in which it operates, uphold their spirit and purpose, and behave ethically in all activities. The company will not tolerate violations, especially those with potential criminal implications. No employee should commit violations, even if occasional or economically insignificant.

SENIORCARE strictly complies with court orders. Compliance with laws and regulations is essential. Therefore, all members of the workforce must follow established rules and procedures and apply them in all activities carried out within or on behalf of the company. It is the duty and responsibility of each employee to understand their social role within the company.

5. Human rights and equal treatment:

The structure of SENIORCARE consists of a diverse team covering key business areas such as sales, operations, IT, warehouse, production, technical service, marketing, product development, finance, and human resources. Employees have equal development opportunities in a harmonious and respectful environment that extends to clients and suppliers.

SENIORCARE seeks to make work a satisfying and rewarding experience, while ensuring that all collaborators understand that their roles and responsibilities are subject to the company’s professional and ethical standards.

6. Respect for human and labor rights

SENIORCARE expresses its commitment and adherence to human and labor rights recognized in national and international legislation, as well as to the expansion of the United Nations Global Compact, respecting international standards for the protection of the rights and fundamental freedoms of people affected by its activities.

To this end, SENIORCARE undertakes to:
• Ensure that employees’ rights are respected in accordance with applicable legislation.
• Respect employees’ freedom of association and their right to collective bargaining, in accordance with applicable legislation.
• Respect the social and cultural context of each country, promoting equal opportunities and rejecting any type of discrimination related to race, color, sexual orientation, marital status, family responsibilities, age, religion, gender, disability, hierarchy, or others.
• Pay employees at least in accordance with applicable wage laws and clearly inform them of their contractual conditions.
• Provide employees with all legally required benefits.
• Ensure that workers comply with applicable laws and industry standards.
• Facilitate work-life balance while ensuring proper business coverage.

Specifically, SENIORCARE expresses its total rejection of child labor and all forms of forced, compulsory, or coerced labor, and commits to respecting freedom of association and collective bargaining. Therefore, it will not allow child labor, will not resort to it, nor incorporate into its business activity any product or service derived from it in any country in which it operates. It will also ensure compliance with the provisions of the International Labour Organization (ILO) regarding the work of minors and will require all its employees and suppliers to strictly observe this principle.

In this regard, SENIORCARE undertakes to:
• Strongly reject the use of child labor within its organization and implement a control system to verify that employees’ ages comply with applicable hiring criteria.
• Actively contribute to the eradication of exploitation and establish policies, procedures, and measures aimed at protecting children.
• Identify employees working in areas where violations of children’s rights may be detected, promoting training and awareness to identify and report incidents to local authorities.
• Report any incident or potential risk to children’s safety to local authorities, both within the organization and in its surroundings.

7. Employment conditions and labor standards:
Through responsible human resource management, SENIORCARE is committed to the well-being of its employees.

In all its operations, it strictly complies with all applicable national laws and regulations, mainly Spanish labor legislation and specific labor regulations for the furniture sector. It is also committed to relevant international agreements and recommendations, such as the ILO Declaration on Fundamental Principles and Rights at Work.

8. Remuneration and working hours:
Employees must work efficiently during working hours, optimizing time and all resources provided by SENIORCARE, striving to add maximum value in all processes in which they participate and complying with established procedures. During working hours, employees are responsible for using their time for work purposes.

Specifically, the selection and promotion of SENIORCARE personnel are based on competencies, job performance, merit criteria, and capability defined in job requirements. Fair and reasonable remuneration is supported, fully aligned with legislation, including minimum wage where applicable.

SENIORCARE promotes the professional and personal development of all employees, ensuring equal opportunities through its policies. It also supports and commits to implementing policies that promote greater equality of opportunity.

9. Workplace, health and safety:
SENIORCARE strives to provide a healthy and safe environment, understanding that this fosters a positive atmosphere and benefits everyone. However, each employee is responsible for complying with workplace safety and hygiene standards and properly using equipment and facilities.

In this regard, SENIORCARE undertakes to:
• Provide necessary measures to ensure a safe, healthy, and hygienic work environment.
• Ensure employees strictly observe all safety and hygiene measures related to exposure to hazardous substances or actions, including control systems or guidelines to minimize risks.
• Establish mechanisms and provide tools for accident prevention to minimize potential impacts.
• Promote and implement a culture of health and safety through training and information on preventive measures and procedures.

At SENIORCARE, work is carried out daily to create an ecosystem that fosters the expression of all talents. Flexible working hours, remote work, work-life balance measures, prevention of all forms of harassment, promotion of female leadership, monitoring of pay equality, and care for image and language are encouraged.

10. Sustainability and Environment:
Aware of its environmental responsibility, SENIORCARE not only manufactures aesthetically pleasing products that improve users’ lives but also strives to ensure that the entire production process is sustainable.

Specifically, SENIORCARE takes various actions to offer products manufactured with high sustainability standards, such as:

• Products of quality and long lifespan:
It creates high-quality products with long durability, minimizing waste generation. Through responsible design, it ensures a long lifecycle for each product, with timeless designs and carefully selected premium materials that guarantee durability even in intensive-use environments.

Product quality is certified by independent laboratories such as AIDIMME and CETEM under international standards. Additionally, SENIORCARE collaborates closely with the Valencia Biomechanics Institute (IBV) to ensure excellence in every detail.

• Careful selection of raw materials: From the conception of a new collection, SENIORCARE carefully selects each material used, evaluating origin, production process, environmental impact, durability, quality, and recyclability. Whenever possible, it works with local suppliers to reduce carbon footprint and foster long-term trust relationships.

• Wood: SENIORCARE prioritizes wood over less ecological materials, working with suppliers committed to forest protection and sustainability. All wood used is FSC and PEFC certified and carefully selected to ensure optimal balance between aesthetics and strength.

• Fabrics: It collaborates with leading companies in fabrics for healthcare and geriatric environments, all environmentally certified under EU standards. Suppliers use advanced technologies to minimize environmental impact, efficiently use natural resources, and avoid releasing harmful by-products.

• Certifications: Commitment to continuous improvement, product quality, and environmental responsibility is reflected in ISO 9001 and ISO 14001 certifications, ensuring compliance with the highest international standards.

11. Anti-bribery and corruption:

SENIORCARE requires compliance with all applicable laws that prohibit bribery, particularly the bribery of public officials, including the Spanish Criminal Code, the U.S. Foreign Corrupt Practices Act, the UK Bribery Act, and any other applicable anti-corruption legislation, not only in Spain but also in the countries where SENIORCARE operates. It requires compliance with all applicable laws and regulations, including those relating to lobbying and anti-corruption.

Therefore, natural and legal persons subject to this Code must act in accordance with applicable laws and, under no circumstances, may they engage in or tolerate bribery from third parties toward any SENIORCARE company, its employees, or vice versa. They may not receive, offer, or provide, directly or indirectly, any payment in cash, in kind, or any other benefit to any person working for any entity, whether public or private, political party, or candidate for public office, with the intention of unlawfully obtaining or maintaining business or other advantages.

It should be noted that SENIORCARE does not use misleading or falsified information in order to obtain subsidies or any other type of aid or advantage; therefore, SENIORCARE employees must ensure that public aid, subsidies, and other funds from which SENIORCARE is a beneficiary are used exclusively and diligently for the purpose for which they were granted.

12. Anti-discrimination and harassment:
SENIORCARE guarantees equal treatment, respect, and non-discrimination for all employees regardless of race, age, gender, religion, nationality, disability, sexual orientation, or any legally protected circumstance.

The company values diversity and rejects all forms of harassment. Employees have the right and responsibility to report any discriminatory or harassing behavior, and the company will act diligently to investigate and take appropriate measures.

13. Communication and training:
Effective communication and training ensure that all SENIORCARE personnel are familiar with policies, processes, procedures, and company culture. Communication must be clear, continuous, and adapted to different levels.

All employees must be trained in the Code of Conduct, with additional training provided as needed based on job responsibilities.

14. Corporate image:
The company’s corporate image is very important to SENIORCARE due to its identity and values. For this reason, all employees are responsible for protecting and promoting the values of integrity, honesty, sincerity, equality, and respect, both within and outside the company. Any misuse or behavior that could damage SENIORCARE’s image will be treated with the utmost seriousness.

15. Confidentiality and data protection:

16. Conflict of interest and transparency:

All decisions made by SENIORCARE employees must be based on the best interests of the company and must never be based on personal interest.

Therefore, when selecting collaborators and/or suppliers, SENIORCARE will always follow strictly professional criteria and never be guided by personal benefit.

If, in the course of their duties, any SENIORCARE employee finds themselves in a position to contract the services of a collaborator and/or supplier with whom they have family or personal ties, such that there may be doubts about the objectivity of the decision, they must immediately inform their direct supervisor. The decision will always be made in accordance with the company’s values.

Therefore, the following are prohibited at SENIORCARE:

1. Obtaining a personal benefit for oneself or for a third party.
2. Offering, giving, requesting, or accepting gifts, credits, rewards, commissions, or other incentives that go beyond what is merely symbolic or customary professional courtesy.
3. Allowing employees’ personal interests to interfere or attempt to interfere with the interests of the company.
4. Any external activity that hinders and/or complicates the objectives of the company’s own activities.

17. Non-compliance:
Each SENIORCARE employee must ensure compliance with all provisions of this Code. It is therefore necessary to uphold the highest standards of integrity, as responsibility lies with each individual employee and cannot be delegated. In case of doubt, employees must be guided by the basic principles set out in this Code. Any breach may result in disciplinary measures, including possible dismissal and, where applicable, the initiation of legal action or the application of criminal sanctions.

Latest version: March 2026